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Delivery
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Pickup
Delivery
Pickup

Delivery, Pick-up Options & Returns

Select what works best for you.

Flat Rate Delivery

Fixed rate $90 (ex GST) per order

Long truck delivery

Safety & Access requirements apply

Further Packaging & Handling fees apply for sheet and plate orders up to 250kg

Free Pick-up

Available at locations across Australia

Flexible collection times

Safety & load restraint guidelines apply

Safety is our Priority

For Deliveries:

  • Ensure ample space for a long truck to enter, offload, and exit.
  • Someone must be available on site to receive the order.

You are responsible for providing:

  • Appropriate Personal Protective Equipment (PPE)
  • Any necessary lifting equipment (e.g., forklift)

Capral cannot carry loads inside premises – delivery is kerbside only.

If delivery may be an issue, call us on 1800 256 646 or contact us via the below enquiry form to discuss alternatives.

For Pick-up:

You must bring a suitable vehicle and ensure the safe restraint of all loads. Capral staff may refuse to load vehicles that do not meet safety guidelines.

Loads must:

  • Not obstruct the driver’s view
  • Be clearly flagged if overhanging (red flag required for overhangs >1200mm)
  • Be properly secured per Customer Load Limit Guide

See our Customer Load Limits Guide.

Maximum Loads

Loads cannot exceed the manufacturing/engineering SWL for the installed racks. If no SWL exists, Capral will not be able to load your vehicle.

Returns

Need to return your order?
Please contact Capral Customer Service on 1800 256 646 or use the enquiry form below to
discuss your options. We’ll do our best to help.

Enquiry Form

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